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Is Print Dead? Facts vs Myths

The evidence on whether print still works in 2026: attention, trust, response, sustainability and how brands use it today.

Fretwell Print & Direct Mail Updated 7 min read
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Quick answer

No. Print has changed, but it is far from dead. The UK printing industry turns over £13.7 billion and employs around 93,000 people in 6,800 companies (BPIF). UK advertisers spent £966.9 million on direct mail in 2025 (AA/WARC), and mail engagement is strong: direct mail is kept for 7.4 days on average, and response rates for cold and warm direct mail grew by more than 20% in 2025 (JICMAIL). Fewer, better-targeted printed pieces are doing more of the work.

Key takeaways

  • The UK print industry is worth £13.7 billion a year, with 93,000 people working in 6,800 companies (BPIF, 2024 data).
  • Letter volumes are falling (Royal Mail addressed letters were down 10% year on year in the first half of 2025–26), but marketing mail is getting more effective.
  • Direct mail response rates grew by more than 20% in 2025, and door drop ROI nearly doubled (JICMAIL).
  • Paper is one of the most recycled materials in Europe, at a 79% recycling rate (Cepi, 2023).
  • Print now works hand in hand with digital: 9.5% of mail items prompted a website visit in Q2 2026.

Myth 1: "Nobody uses print any more"

Fact: print is still a major UK industry. The British Printing Industries Federation (BPIF) reports a turnover of £13.7 billion, gross value added of £5.9 billion and around 93,000 employees in 6,800 companies. Yorkshire and the Humber alone accounts for 623 companies and £1.86 billion of turnover.

Printed marketing also remains a significant channel. The Advertising Association/WARC Expenditure Report recorded £966.9 million of UK direct mail spend in 2025.

Myth 2: "People just throw mail away"

Fact: JICMAIL's panel of around 1,100 UK households records what people actually do with their mail. In Q2 2026:

7.4 days

Average lifespan of a direct mail item in the home

Source: JICMAIL, Q2 2026

4.4

Average interactions with each direct mail item

Source: JICMAIL, Q2 2026

9.5%

Mail items that prompted a website visit

Source: JICMAIL, Q2 2026

6%

Mail items that led to a purchase

Source: JICMAIL, Q2 2026

Myth 3: "Digital has made print ineffective"

Fact: mail's measured performance is improving. JICMAIL's Response Rate Tracker reported that response rates for cold and warm direct mail grew by more than 20% in 2025, and door drop ROI nearly doubled to £5.28. Across 4,939 campaigns (2023–2025), warm direct mail averaged a 6.3% response and £8.80 ROI per £1.

As digital channels have become crowded (58% of European consumers say they don't pay attention to most online adverts, according to Two Sides, 2025), the relative impact of a well-targeted printed piece has grown. Read print vs digital marketing for the full comparison.

Myth 4: "Print is bad for the environment"

Fact: paper is one of the most recycled materials in Europe, with a recycling rate of 79% (Cepi, 2023, cited by Two Sides). Two Sides' analysis of FAO data found European forests grew by 58,390 km² between 2005 and 2020. Yet only 16% of consumers in its 2025 survey knew European forests are growing.

Responsible sourcing matters. We hold FSC® chain of custody certification (C013888) and ISO 14001 environmental management certification, and FSC-certified and recycled stocks are available across our ranges. See our certifications.

Myth 5: "Print can't be measured"

Fact: modern print is highly measurable. Unique codes, personalised URLs and QR codes track responses. Direct mail with a QR code is 60% more likely to prompt a website visit (JICMAIL). Matching sales back against the mailing file shows the full effect, including the 41% of mail-driven purchases made in-store.

What has actually changed

  • Volumes are down: Royal Mail reported addressed letter volumes (excluding elections) down 10% in the half year to September 2025. Bills and statements have moved online.
  • Targeting is sharper: better data means fewer, more relevant pieces.
  • Personalisation is standard: digital and inkjet presses make every item unique.
  • Shorter runs are affordable: digital printing means no minimum quantity and less waste.
  • Print and digital are connected: QR codes, personalised URLs and retargeting link the two.
How we can help

Modern commercial print

B2 litho and FOGRA-certified digital presses, in-house finishing and mailing, in Keighley since 1980.

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Sources

  1. BPIF – UK Printing Facts & Figures 2025–2027
  2. Advertising Association – UK ad spend 2025 (April 2026)
  3. JICMAIL – Q2 2026 quarterly results
  4. JICMAIL – Response Rate Tracker, full year 2025 update
  5. Two Sides – European Trend Tracker 2025 summary
  6. International Distribution Services – Half-year results (via IPC, November 2025)

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