Quick answer
No. Print has changed, but it is far from dead. The UK printing industry turns over £13.7 billion and employs around 93,000 people in 6,800 companies (BPIF). UK advertisers spent £966.9 million on direct mail in 2025 (AA/WARC), and mail engagement is strong: direct mail is kept for 7.4 days on average, and response rates for cold and warm direct mail grew by more than 20% in 2025 (JICMAIL). Fewer, better-targeted printed pieces are doing more of the work.
Key takeaways
- The UK print industry is worth £13.7 billion a year, with 93,000 people working in 6,800 companies (BPIF, 2024 data).
- Letter volumes are falling (Royal Mail addressed letters were down 10% year on year in the first half of 2025–26), but marketing mail is getting more effective.
- Direct mail response rates grew by more than 20% in 2025, and door drop ROI nearly doubled (JICMAIL).
- Paper is one of the most recycled materials in Europe, at a 79% recycling rate (Cepi, 2023).
- Print now works hand in hand with digital: 9.5% of mail items prompted a website visit in Q2 2026.
Myth 1: "Nobody uses print any more"
Fact: print is still a major UK industry. The British Printing Industries Federation (BPIF) reports a turnover of £13.7 billion, gross value added of £5.9 billion and around 93,000 employees in 6,800 companies. Yorkshire and the Humber alone accounts for 623 companies and £1.86 billion of turnover.
Printed marketing also remains a significant channel. The Advertising Association/WARC Expenditure Report recorded £966.9 million of UK direct mail spend in 2025.
Myth 2: "People just throw mail away"
Fact: JICMAIL's panel of around 1,100 UK households records what people actually do with their mail. In Q2 2026:
7.4 days
Average lifespan of a direct mail item in the home
Source: JICMAIL, Q2 2026
4.4
Average interactions with each direct mail item
Source: JICMAIL, Q2 2026
9.5%
Mail items that prompted a website visit
Source: JICMAIL, Q2 2026
6%
Mail items that led to a purchase
Source: JICMAIL, Q2 2026
Myth 3: "Digital has made print ineffective"
Fact: mail's measured performance is improving. JICMAIL's Response Rate Tracker reported that response rates for cold and warm direct mail grew by more than 20% in 2025, and door drop ROI nearly doubled to £5.28. Across 4,939 campaigns (2023–2025), warm direct mail averaged a 6.3% response and £8.80 ROI per £1.
As digital channels have become crowded (58% of European consumers say they don't pay attention to most online adverts, according to Two Sides, 2025), the relative impact of a well-targeted printed piece has grown. Read print vs digital marketing for the full comparison.
Myth 4: "Print is bad for the environment"
Fact: paper is one of the most recycled materials in Europe, with a recycling rate of 79% (Cepi, 2023, cited by Two Sides). Two Sides' analysis of FAO data found European forests grew by 58,390 km² between 2005 and 2020. Yet only 16% of consumers in its 2025 survey knew European forests are growing.
Responsible sourcing matters. We hold FSC® chain of custody certification (C013888) and ISO 14001 environmental management certification, and FSC-certified and recycled stocks are available across our ranges. See our certifications.
Myth 5: "Print can't be measured"
Fact: modern print is highly measurable. Unique codes, personalised URLs and QR codes track responses. Direct mail with a QR code is 60% more likely to prompt a website visit (JICMAIL). Matching sales back against the mailing file shows the full effect, including the 41% of mail-driven purchases made in-store.
What has actually changed
- Volumes are down: Royal Mail reported addressed letter volumes (excluding elections) down 10% in the half year to September 2025. Bills and statements have moved online.
- Targeting is sharper: better data means fewer, more relevant pieces.
- Personalisation is standard: digital and inkjet presses make every item unique.
- Shorter runs are affordable: digital printing means no minimum quantity and less waste.
- Print and digital are connected: QR codes, personalised URLs and retargeting link the two.

Modern commercial print
B2 litho and FOGRA-certified digital presses, in-house finishing and mailing, in Keighley since 1980.
Explore the serviceSources
- BPIF – UK Printing Facts & Figures 2025–2027
- Advertising Association – UK ad spend 2025 (April 2026)
- JICMAIL – Q2 2026 quarterly results
- JICMAIL – Response Rate Tracker, full year 2025 update
- Two Sides – European Trend Tracker 2025 summary
- International Distribution Services – Half-year results (via IPC, November 2025)



