ISO Certified
Fretwell Print & Direct Mail
Fretwell production floor - print and direct mail specialists, Keighley, West Yorkshire

Print Specialists in Yorkshire Since 1980

Based in Keighley since 1980, our print specialists produce litho, digital, packaging and direct mail in-house for organisations across Yorkshire and beyond.

Fretwell Group is a family-owned print and direct mail business founded in Keighley, West Yorkshire in 1980. Over four decades we have grown from a small commercial print operation into a full-service facility capable of handling the UK's most complex direct mail campaigns alongside a complete commercial and specialist print offering.

Our Keighley facility houses B2 Heidelberg lithographic presses, high-speed inkjet personalisation lines, a complete mailing house with camera-verified enclosing, and a dedicated data processing operation. All production takes place under one roof - tighter quality control, shorter lead times and a single point of accountability for every job. No hand-offs to subcontractors; no divided responsibility.

Our clients include some of the UK's largest charities, financial institutions, membership organisations and retail brands. They work with us because we combine the scale of a major print manufacturer with the responsiveness of a family business. You reach a real account manager - not a call centre - and that person knows your account, your preferences and your audience.

Keighley is our home and our base, but we serve clients across the UK. Our central Yorkshire location places us well for national distribution through Royal Mail and downstream access carriers, and our data processing capability means we can receive and process large data files securely from anywhere.

Fretwell production facility, Keighley, West Yorkshire
Heidelberg litho press at Fretwell, Keighley
Royal Mail sortation machine at Fretwell mailing house
1980
Founded in Keighley, West Yorkshire
40+
Years in print and direct mail
ISO ×3
Quality, environment & data security certified

ISO 9001, 14001 & 27001 Certified Production

Three ISO certifications - Quality Management (9001), Environmental Management (14001) and Information Security Management (27001) - underpin every job we produce. These are not decorative accreditations. They are independently audited, annually renewed frameworks that drive how we manage quality, reduce environmental impact and protect your data throughout every campaign.

ISO 9001 quality management means documented procedures, calibrated equipment and systematic defect prevention across all production lines. ISO 14001 environmental management means we track and minimise waste, energy use and emissions - relevant to clients with sustainability reporting obligations and our own environmental goals alike. ISO 27001 information security management means your data is handled under a formal, risk-managed framework covering access controls, encryption, incident response and supply chain security.

Together, these certifications give you documented assurance across the three areas that matter most in professional print and mail: quality, sustainability and data security.

Based in West Yorkshire. Trusted Across the UK.

Yorkshire's central position within the UK road and postal network makes it an ideal base for a business serving clients nationwide. Long-standing relationships with Royal Mail, Whistl and downstream access carriers mean your mail is collected and processed efficiently wherever your audience lives. Yorkshire production also offers genuine commercial benefits for clients currently sourcing print in London or the South East - competitive costs without any compromise on quality or certification.

ISO 9001
Quality Management
ISO 14001
Environmental Management
ISO 27001
Information Security
FSC®
Forest Stewardship Council
Royal Mail
Approved Mailing House
Mailmark®
Accredited Supplier

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