Privacy & Cookie Policy

Our Privacy Policy

Fretwell Print and Design Limited (Data Controller) complies with all aspects of the General Data Protection Regulation (GDPR). You should be aware that this site does not capture information about your visit. The only information captured is when you use our email links contained in the CONTACT US page. We respect your privacy and will not disclose any personal information or information about your business, to any organisation other than our own (FRETWELL PRINT AND DESIGN LIMITED).

This Privacy Statement outlines how your personal information is treated and forms part of the Terms and Conditions of this site. We may from time to time modify our Privacy Statement. If we do collect information we collect information as follows:
• When you email, call or write to us for further information.
• When you respond to one of our mailings or other promotions.

What Information do we collect?

We collect directly your company, name, address, telephone & email details, plus any relevant information within your communication.

Why do we collect it?

To be enable you to use our services for the production of printed literature or Direct Mail products. To provide marketing communications such as emails which are relevant and of interest to you. You will be given the opportunity to opt in or opt out at time of collection and on all further communication.
If you wish to opt-out please email

Sharing Information

We will not share your personal details such as name, address, email, telephone etc., or information about your business, with any organisation other than our own (FRETWELL PRINT AND DESIGN LIMITED).


We will take every precaution to protect your personal information.

Subject access requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at Data Protection Officer, Fretwell Print and Design Limited, Healey Works, Goulbourne Street, Keighley, West Yorkshire, BD21 1PX or call +44 1535 600714. or email

You also have the right to inform us if any of it is inaccurate so that we can correct it, or to delete your data.

Third party websites

Fretwell Print and Design Limited is not responsible for the content or privacy policy of third party websites. There are no links to Third Party website on our website.

Changes to the Privacy Policy

Fretwell Print and Design Limited will regularly review this policy and will make updates from time to time.

Data Protection Office

If you wish to contact our Data Protection Office, the details are: Data Protection Officer, Fretwell Print and Design Limited, Healey Works, Goulbourne Street, Keighley, West Yorkshire, BD21 1PX or call +44 1535 600714, or email

Our Cookie Policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website

Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

Your consent applies to the following domains:

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gcl_auThis cookie is used by Google Analytics to understand user interaction with the website.
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
_hjidThis cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
NIDThis cookie is used to a profile based on user's interest and display personalized ads to the users.

How do I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the "Privacy & Cookie Policy" tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit,